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Post by GuardianAngel Sun Jun 01, 2014 8:04 pm

I've been checking into it. I can't see any reason why that's happening. I asked support early this morning but no response yet.

Is it just IG? Can you copy url of any other pic someone posted and test it here.

ETA: Are you using Insert Image or Host Image? Check your Host Image, just so I can rule that out as being the problem, it should be set at 800px width (for forums)


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Post by ddsmom17 Sun Jun 01, 2014 9:01 pm

I'm using insert image. Here's a copy of another post.


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Post by ddsmom17 Sun Jun 01, 2014 9:03 pm

So I can copy another post, but that defeats the purpose of being the first to post a pic.
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Post by GuardianAngel Sun Jun 01, 2014 11:04 pm

Check your Host Image, its the icon before Insert image, just so I can rule that out as being the problem. The drop down should say 800px width (for forums)


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Post by ddsmom17 Mon Jun 02, 2014 12:12 am

Yes, it says 800px width.
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Post by GuardianAngel Mon Jun 02, 2014 12:36 am

ddsmom17 wrote:Yes, it says 800px width.

Ok good. They still have not replied to my question. They have volunteers on the weekend, their full time staff do not work on weekends. I will let you know asap. I've been searching around for answers but I haven't come up with anything.

Did you recently install anything? Javascript? Sometimes an updated version may mess things up.


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Post by ddsmom17 Mon Jun 02, 2014 1:15 am

We installed an Epson printer in April.
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Post by GuardianAngel Mon Jun 02, 2014 9:03 am

ddsmom17 wrote:We installed an Epson printer in April.

Can you try now. All I did was reset "Always attach signature", while waiting for a response from support.


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Post by ddsmom17 Mon Jun 02, 2014 11:20 pm

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Post by janeh810 Wed Jun 04, 2014 2:47 pm

How do I upload a profile picture? I don't know what screen to visit.
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Post by GuardianAngel Wed Jun 04, 2014 2:58 pm

janeh810 wrote:How do I upload a profile picture?  I don't know what screen to visit.

Under the banner, go to:

Profile - Avatar - Upload an Avatar from your computer- then Browse for the avatar on your computer :

or Upload an Avatar from a URL : Paste the url of the avatar you wish to use

or Link to an off-site Avatar : If you're taking it from another website

or Choose from the Gallery

Let me know if you need any help.


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Post by janeh810 Wed Jun 04, 2014 3:06 pm

Thank you so much!!!!!
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